Refund Policy
At The Bearded Coast, we want you to be completely satisfied with your purchase. That’s why we offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
Return Eligibility
To qualify for a return, your item must:
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Be in the same condition as when you received it.
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Be unworn or unused, with tags, and in its original packaging.
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Include a receipt or proof of purchase.
To initiate a return, contact us at Info@BeardedCoast.com. Once your return is approved, we’ll provide you with a return shipping label and detailed instructions on how to send your item back. Please note, items sent back without prior approval will not be accepted.
For any return-related questions, feel free to reach out to us at Info@BeardedCoast.com.
Damages and Issues
We kindly ask you to inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong product, please contact us immediately. We’ll assess the issue and work quickly to make things right.
Exceptions and Non-Returnable Items
Certain items cannot be returned, including:
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Perishable goods (e.g., food, flowers, or plants).
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Custom or personalized items.
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Personal care products (e.g., beauty or grooming items).
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Hazardous materials, flammable liquids, or gases.
Additionally, sale items and gift cards are not eligible for returns.
If you’re unsure whether your item qualifies, don’t hesitate to contact us with any questions or concerns.
Exchanges
The fastest way to exchange an item is to initiate a return for the product you have. Once the return is approved, you can place a new order for the item you want.
Refunds
Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved. If approved, the refund will be processed automatically to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
Thank you for choosing The Bearded Coast. We appreciate your trust and are here to ensure you have a great experience with our products!
