Satisfaction Promise

We know buying grooming products online can be a leap of faith. You don’t get to smell it, feel it, or test it out first - and we get that.

That’s why we created our Satisfaction Promise - to make sure your experience with Bearded Coast starts on the right note, whether you’re a first-time buyer or a longtime customer.

First-Time Buyer? You’re Covered.

If this is your first order with Bearded Coast and you’re not completely stoked on your product, let us know within 7 days of delivery - no return necessary.

We’ll offer you a replacement, store credit, or refund, whichever makes the most sense. This promise applies to one product on your first order only.

Returning Customer? We’ve Got You Too.

If you’ve ordered from us before and something feels off with your latest purchase, we still want to help. Reach out to us at info@beardedcoast.com, and we’ll work with you to make it right - whether that means a replacement, store credit, or another solution that feels fair.

Our Promise in Plain Terms

• We stand behind everything we make.

• We’re not into red tape or runarounds.

• We treat our customers the way we’d want to be treated.

Simple as that.

Need Help?

Just shoot us a message at info@beardedcoast.com. We’re real people, and we’re here to help.